Support

Contact Us

General support email:
upick@upicktowing.com

Please include enough detail so we can review your issue faster, including the email on your account, job number if available, and a short description of the issue.

Support Topics

• Customer account login or verification issues
• Operator account login or verification issues
• Tow request status questions
• Live tracking issues
• Profile or document upload issues
• Payment, fee, or payout questions
• Safety or service concerns

Response Times

Upick aims to review support requests as quickly as possible. Response times may vary depending on request volume, urgency, and the nature of the issue.

Account and Legal Requests

For privacy requests or account deletion requests, please visit the dedicated account deletion page.