Upick is designed to connect customer requests, independent tow operators, live dispatch workflow, and tracking into one modern towing platform experience.
Customers move through a simple digital towing request flow designed for clarity, speed, and a cleaner mobile-first experience.
Enter pickup location, vehicle details, and towing needs through the Upick customer flow.
View status updates, operator assignment, ETA, and live movement through the customer dashboard.
Communicate with the assigned operator and follow the request through a more modern service experience.
Independent tow operators use the operator side of Upick to receive dispatch opportunities, manage jobs, and update live tracking.
Operators can log in, review incoming requests, and accept available dispatch opportunities through the network.
Once accepted, the operator can move the dispatch forward, update status, and launch live location tracking.
The job flow, live status, and customer communication are handled through a cleaner operator dashboard experience.
The Upick customer side is built to feel simple, premium, and clear from request to live tracking.
The Upick operator side is built for live jobs, location updates, operator profile flow, and dispatch management.
Enter the customer side to request towing service or access the operator side of the network to manage dispatch flow through the Upick platform.